FAQ on Orders
How do I receive digital downloads?
Digital downloads are delivered via email after purchase. You should receive them within a few minutes. If you have not received them, please contact us.
How do I access digital files?
The meditation digital downloads are big files because of the quality of the recordings. They are also in a zip file. Courses are also big files containing videos, audios and PDF course guides.
Zip files are easy to download onto a computer. You simply click on the file to download and depending on the browser you are using (Chrome, Firefox, Safari), you will be able to choose where you want to save the file. Or, it will go into a download folder.
You can then open the file and transfer to iTunes/Apple Music/Google Play from your computer and onto your mobile device.
On iPhones and iPads, you can download the zip file directly to your device. It will appear in a folder. You will need an app to open it. I use Zip Viewer. It's free. You can simply locate the file and Zip Viewer will open it. You can play the tracks from there.
For Android users, here is an article to help. Download to listen offline.
How long will it take to receive books and CDs?
In the United States you will receive books and CDs within 5-7 days.
Every CD purchaser receives the bonus downloads immediately through email.
Orders outside of the United States could take 2-3 weeks.
Still have questions?
Please contact us and we will get back to you as soon as possible.